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It’s not possible to use your BankID from the Start Screen (Metro) in Windows 8.
Please use the Desktop mode instead.
Press the Windows key + D to open the Desktop, where you can open your browser and try again.
Here you can download the security application that you need to use BankID.
Once you have installed you also need to get a BankID from your Internet bank or to connect a smartcard reader and a smartcard that you have received from your bank.
Continue by clicking "Download BankID Security Application".